Ordered a coffee table July 1, it was to take 6-8 weeks, they emailed to set up delivery for July 29th, the delivery company confirmed that Friday that the coffee table would be delivered for Monday the 29th. On Sunday at 3pm, they called to say that they couldn't locate the table, they needed 48 hours to locate it, and then reschedule. I don't know how a confirmed coffee table goes missing, but after 48 hours it is still nowhere to be found, and their response it well we will just refund you, or you can wait another 6-8 weeks for a new coffee table. When calling to complain, I was put on hold for 24 minutes, then transferred, then told I can wait another 20 minutes or have someone call me back in 24-48 hours. This is absolutely the worst customer service I have ever experienced.