30 Oct, 2019 → by ClaimboUser867808
missed boarding time

1

Accidentally missed boarding time by 4 minutes. Were just around the corner, heard no last call, no call for us. We're told our bags were already off the plane as it was a connecting flight on business class, Melbourne to Hobart. We then had no alternative but to then pay for 2 new tickets on economy and charged $1500 for a 1 hour twenty minute flight. Asked for discount to no avail, wouldn't even let us into the Virgin lounge to wait the nearly 4 hours before the flight left. Feeling completely ripped off. Goodbye Virgin airlines for ever.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Virgin Australia Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.