1 Jan, 2018 → by ClaimboUser46866
misleading store hours of operation

1

Wednesday, August 23, 2017 On Google search, in the website and all online info about the Saphora store at the Coconut Point Mall in Espero, FL, is posted that the store is open on Wednesdays to 9:00PM. I rushed just so I can make it before 9:00PM today and was at the door at 8:54PM. THE DOOR WAS LOCKED. All I wanted was a Dior eye liner 181. I know exactly were to get it from and needed no more than 2 min to complete my purchase. It took me 22 min to drive to the store and just about the same time back - just to figure that the store hires employees who rather talk to each other around the center of the store with doors LOCKED than helping customers. Please, do not mislead people with false advertising that the store is open till 9:00 PM. Extremely disappointed and outraged that you waste peoples time with zero to NO regards for your customers. What to expect next - the doors to lock 40 min before the officially published time of CLOSING or maybe whenever the employees who clearly don't enjoy working there choose to go?!? I will try to go elsewhere from now on. Laura Kheir
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