YP.com sales people contacted me here in Hampton Roads, VA about my cleaning business and I agreed to meet with them. The sales person tried to sell me a website over and over, which I kept telling her I didn't want - I just wanted an ad. She told me that paying for an ad with YP will also create an advertisement with Yahoo and Yelp because YP owned those companies. It seemed like a good deal, so I agreed to an $80 per month ad package. The sales rep told me that with this package, our ad would appear on the first page of the Yellowpages. Well, it took over a month for the ad to appear on YP. They immediately deducted the payment, however. I called customer service during the first month and they told me that it takes time for the advertisement to appear. I asked why it didn't take time for them to take payments, too. I requested a refund for the first month and they told me they can't do that. Emails went unanswered. The ad finally appeared a little over a month after they took the first payment. When it appeared, it was on the second page of listings, not the first as promised by the sales lady. Customer service says they can't do anything about what a sales rep says. The keywords do not work properly in the search. I've now had the ads for four months and they are a terrible investment. Ads never appeared on Yahoo or Yelp. Customer service said that YP has no control over what other companies do and can only suggest a listing to them. I thought they owned these companies. I feel like a sucker, now. The ads have produced absolutely no business for me. The ads only attract more telemarketers and sales people, but no customers. Sometimes someone calls me asking for a job. The sales people are nowhere to be found and you can only speak to customer service, which seems to have no power to correct anything. They absolutely will not budge on this contract thing and threaten to turn me over to a collectons agency if I don't pay. Any company that requires contracts has a reason. Stay away!!