5 Jan, 2018 → by ClaimboUser712198
Misleading pictures of items for purchase
I purchase two shirts from "Untuckit". They show pictures on their website of the shirts as almost rounded around the bottom rather than the regular shirts with the cut up on the sides and long in back and front. Of course their pictures showing you can wear the shirts on the outside. Well, there was no difference in the shirts they sent me and one of my husband's regular shirts...I compared the hem lines, it came to a long point in front, cut up on sides and long in back...only difference was their LOGO sewn on the tip of the bottom front. There was a picture of one of their shirts enclosed which of course looked like it was rounded...so I drew on the picture of what the hem line really looked like on the shirt they sent and returned the shirt. (I accidentally washed one of them, so I just donated it to charity). I received an email on 12-18-17, saying you will receive a refund in 7-10 business days and if you don't contact them. I find this PATHETIC when it takes them 'seconds' to take your money when you order and it takes that long to get a REFUND???? I finally called them on 12-27 and was told 'oh yes, your credit will go back on your card tomorrow'...so 12-29, received an email saying you have been refunded. This so so PATHETIC when you return something to Target or just about anywhere else, you receive the credit back on your card in 2 days! Obviously, I feel their product is VERY OVERPRICED and is not as it appears on their website. I would NEVER order from them again !!