19 Jun, 2020 → by ClaimboUser900739
Misleading information, prior authorization and underlying reasons for why they don’t cover this or that.
1
I have had multiple problems with United Healthcare. It's been a joke dealing with prescriptions, medical procedures, and misleading information. The constant misleading information has caused so many delays in medical procedures, prescriptions, and fighting for each claim to be covered. There is always some underlining reasoning of why it wasn't covered or when I call to verify it doesn't need a prior authorized in the end it does. United Healthcare claims they are about their customers, for work purposes I had to sit through a United Healthcare Meeting, In this meeting, United Healthcare went over all their supposed greatness explaining coverage, cost, etc. I have not once experienced once of this greatness in the last 3 plus years.