2 May, 2018 → by ClaimboUser466061
Misleading, fraudulent, and deceptive sales tactics

1

BEWARE !!!!! STAY AWAY!!! DO NOT TRUST ANYTHING THEY SAY!!! We were tricked into a few hours TIMESHARE presentation at this resort.!!! I regret we ever stayed there, from the first conversation at the front desk...ALL LIES !!! Their methods used to describe and sell the timeshare were misleading, fraudulent, and deceptive. We purchased the timeshare in December 2015, the sales rep. Mrs. Eileen Luyando told us many things that we found out later that she lied about. What we paid for isn't what we got. She purposefully lied to us through out the whole tour/presentation. We were continiously misguided and manipulated into signing legal documents. After hours of inacurate information given by the sales rep. we were too tired (especially our daughter), to question or look closely at pages and pages we were rushed to sign. We have written and called the timeshare company and they respond with the fact that we are past the rescission date and they take no resposibility over their employees actions. We were never told about the cancelation period. The sales rep. made sure we did not try to inquire about the claims she did for weeks. Insisting we should wait till we receive our membership packet. When we discover this is not what we paid for and wanted to get out, she told us to wait, because the resort will call us with offers to rent and that she will help us eventually sell the unit. ALL LIES !!!!! We were made us belive that we are buying an exclusive members-only, in high-demand, resort timeshare. In reality anyone can book Vacation Village at Parkway, Kissimmee, at travel sites for a fraction of the cost we are paying. Many times during the sell presentation she told us how valuable the timeshare was and that it was only going to be worth more. She told us when we bought it that the unit was worth twice what we are paying. There was going to be built a mickey shaped pool and an infinity pool. Also there is the expansion of Disney Star Wars theme park and it would greatly increase the value of the resort. The biggest lie was how she encouraged us to view the timeshare as a rental income opportunity. She told us over and over that the timeshare would pay for itself. She wrote and calculated a table how much money the timeshare will bring. She said that our week, Thanksgiving week, can bring $2400 for a one bedroom and we can get double for a two bedroom. We were leery about the deal still. We asked how hard it is to sell the timeshare. She told us not to worry. She told us specifically to wait until our membership cards came in the mail before we decided to do anything with the timeshare. She purposely misguided us because this caused us to miss the opportunity to uncover all inaccurate information. We can always call her because she knows people in real estate that deal in timeshare specifically; but why would we want to? We told her how complicated it seems and she assured us how she will help us. She told us that Vacation Villages will call us with offers to rent the week. Again she mentioned the amount of money this would bring in. We called at a later point in time and she said she didn’t remember us and didn’t return our calls when we asked for the name of the real estate person she told us about. AGAIN, We had no chance to think about the purchase or do research about what we were getting into. Polish is our native language and although we speak English fluently, the sales rep. and her manager took advantage that sometimes (with legal terminology, for instance) we don’t understand fully what is said. We were pressured and lied to !!!
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