This company's website and billing is extremely misleading or cannot be trusted. I ordered the Proactiv 3-Step System for my son for $19.95. Without my consent for reordering, additional shipment and bigger bills just continue to arrive. I finally wrote to them to request that they stop shipment and billing me for products I did not order. The products stopping arriving, but bills continue to arrive for the next two months. I had to called my bank to reverse those charges.