1 Jan, 2018 → by ClaimboUser77447
miselling of general insurance policy
*SOLVED

3

On 18-11-2009, I received a Call on my mobile and one of the executive told me that we are calling from ABN-AMBRO Bank, and our bank has chosen you to give a special scheme on health insurance from which you will get 1350000/- insurance cover . I told them that I am not holding any credit card from your bank, and the scheme you are telling is for the ABN credit card holder only. The executive told me that you could also take the advantage of this plan. I told them that I need a plan for my 70 years old parents, that they have any policy for my dependant parents. He told me that YES your parents will be covered, as we provide you the vouchers for RS.350000/- and you can give it to any one. I told them to send me the details of the policy and I need it for my parents only in which my parents are covered. The executive told me that we have this type of policy for which you are required to give Rs.12457 as premium for 2 years and you can further pay us in monthly installments .Again I told them to send the details first. The executive told me that I am connecting the call to my other office and after you received the message in the phone, you punch your credit card no and you will get the complete details of the policy. I told them that Iam not using your credit card, but they insisted to punch with your BARCLAYS CARD. I punched the credit card no on the telephone but it got rejected. Again they called me on the landline no to punch the card issued by Bank of Rajasthan. Immediately when I punched the credit card no on telephone, I received the one message that your transaction of Rs.12457 is complete. I told the executive that how he could do this without informing me . He told me that you have 10 more days and we will send you the details of the policy, I CLEARLY TOLD THEM THAT IAM NOT AT ALL INTERESTED IN THIS POLICY WITHOUT KNOWING THE FACTS AND FIGURES .YOU PLEASE CANCEL THE POLICY AND REFUND MY PAYMENT. He told me that OK WILL CANCEL THE TRANSACTION. I called the BOR for stop payment of Rs.12457/- Today, i.e. 04-12-09, I was shocked when I received the Policy NO [protected] for which I never interested. You can verify all the facts and figures from the executive or the discussion recorded. My request is to please cancel the policy with immediate effect and refund my whole amount without deducting any amount. Regards Sandeep Gargish
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