Hi KPN, I did booked Chennai to Salem and PNR No: F343365159. One of the KPN person called and said the bus will not be coming as the bus has the problem so he said the money will be refunded to my account. All of sudden the driver called me at 11:30 and asking me whether I am coming or not as the bus is waiting for me. This is rediculous. Since the person said the bus will not be coming and he also told me not to do anything from my end. KPN will initiate the refund process through the app I booked. I booked my ticket through Railyatri and they did not process my refund. Seriously this is very rediculous. I am regular traveller usin KPN but I never expected this. I want my money back. I have recording what the person told. Please do something or else I will definitely sue you guys in consumer court. Railyatri Order no: 1859777 PNR: F343365159 Person contacted me from: +[protected]