Had them go out to a rental are normal electrician company couldn't get to , call they train there call center to just get the 60 some bucks which is fine if they where honest the guy we talk to said in English. This will be all that charge the tech will inspect then do no work give you the bids well when tech got there before ihe got into house , he said he need225 to diagnostic fee , I went off did I cuss yes anyone would !! Here I have a elderly lady. Rents a house from us so I said in English diagnostic the job but do no damn work I want bid on letter head and I'll have my own electrician go late at night , well 5 hours. Later I didn't get phone call from tech I call call center tell them what going on ask , to speak with the local office manage over see electrician , no came to phone after several request , I look at my credit card they charge me 200 more work we did not ok at all, the worse company we ever deal with , I truly believe they would steal from there own family to gain a buck , or screw the elderly , I stay well away from this company ,. Be warn