1 Jan, 2018 → by ClaimboUser651838
membership plan / being lied to about eofy sale

1

Hi Fitness First, I joined about a week ago on a 'one day sale - 4 weeks free!' deal. I talked in length with one of the staff at St Leonards centre and told him, money was a real concern and if this was your EOFY sale or if Fitness First were going to have another one. He assured me that this was 'the only sale!' and I had to join 'today!!' To which I did only to walk into the centre a week later and find out that they are having and EOFY sale, with 20% off memberships, 6 weeks and $1 joining fee!!! I feel incredibly mislead, lied too and my trust and loyalty to fitness first has definitely been broken. I was telling my friends to join, until this happened, I feel like I was pressured into the membership under false pretences. I'm still in my 2 weeks cancellation period and am very tempted to leave if this is the way fitness first handles their customers. Is there anything you can do? Laura Liselle Bradford
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Fitness First you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.