Mediacom has sucked from day one, they don't care about customers nor do 5hey know anything about customer service. Wyat they do know is howvto *** you over to get the most money out of you and your neighbors, be it by over charging, fake late fees, or even the fees that come up every month that change amounts like the weather. If you want real service cut the cable, internet and phone with MEDIACOM. You will be very sorry you ever choose to have that con company in you home or business. Stay away from this company at all cost or it will cost you much much more then you could imagine.