Ms. Tiwari at Kandivali centre is one of the most unprofessional individuals I have come across in my life. She made promises of morning batch while registration and constantly pushed me to make the payment. Once I made the payment you stopped caring, I made it clear that I want a morning batch while registration, since I work through the day. I have been following up with them, & trainers separately since then but all in vain. I personally visited the centre in Dec'20 but you weren't available & you didn't have the decency to even call me once after that. It amazes me that a brand like Maruti has hired you to take the money but have not given you any training on customer service. I have had a terrible experience with MDS and want to cancel my registration with complete refund for all the trouble MDS has caused me through you. I have attached the screengrab on our interactions with her.