I purchased 2 pair of Timberland Pro work shoes At the same time because they felt so comfortable and buying 2 pair at once I received a discount. I left 1 pair in the box and wore the other pair almost every day for about 5 months and noticed the soul was chipping away and cracking. Then notified Timberline returns because of the “ Great Warranty” and shipped them back. Timberland quickly notified me and returned my shoes with a SORRY that I had gotten the normal wear and no warranty will be given. I started wearing the other pair of the same shoe I had in storage about 7 months ago, and the soul is looking great. Lesson learned. Don’t believe everything Timberland puts in writing but BELIEVE this: buyer beware when dealing with TIMBERLAND. They should have just sent me another pair of shoes. Larry Wimmer (765)438-****.