I received the basket January 25th and was so glad to have the pleasure of meeting Chloe Bellevue through email. She was terrific, the product I requested was not available at that time 12/22/2020. She asked for my address etc. and said she would get back to me when it became available. Monday 1/25/2021 UPS showed up. I knew I didnt have anything on order anywhere, so when I opened the box I was pleasantly surprised to see the basket I had wanted. My experience with Kalorik was EXCELLENT! Sincerely, Renée Barkan User's recommendation: Keep tryi g.