Maxim Lighting are happy to take orders, receive your money, and even after a great deal of prodding promise delivery dates. But, they don't seem to be able to actually deliver and can only give answers like: "We have no stock", "The products are made in China and we can't get them made and/or delivered", or "Contact your dealer and cancel the order". We ordered two chandeliers for a kitchen remodel. One was shipped after a month or so. The other one hasn't yet arrived and we won't have received it after 3+ months. How can Maxim Lighting treat customers in this manner? Their Customer Service doesn't seem to care. They certainly don't perform any follow-up. Should companies be allowed to advertise products that they really can't deliver in a reasonable timeframe.