17 Feb, 2018 → by ClaimboUser908520
Mattress is sagging
3
My mattress is sagging in the middle and I sleep on the right side of this mattress only. They came out to inspect and told me that it was not sagging enough to be eligible for a replacement. It is only sagging 1-1/2 inches and it has to be 2 inches. This is after 7 years and a cost of nearly $2000. I can no longer sleep on this mattress and would not buy from this company again. I feel as if I am sleeping in *** They do not stand behind their product. Please do not buy from them.