1 Jan, 2018 → by ClaimboUser656317
Mastercraft doors

2

I recently bought two more Mastercraft 6 panel Oak interior doors ( I had over the past three years bought and installed 6 of these same doors and have been delighted with their fit and workmanship) when I was loading the 2 recent doors to haul home I noticed that they were significantly heavier than ones I had bought 5 months ago. When I unpacked them I discovered why. These Made in China doors have extremely thin oak veneer glued over an orented strand board. The OSB is the poorest I've seen it is extremly open - that is it has gaps and spaces betwen the wood fibers. I attempted to drill a 13/16 hole in the top of the door to install a ball detent device. The OSB crumbled and turned to powder. I returned to Menard's to complain about the drop in quality - they were not very receptive. I walked the Mill Works rep through the problem and as we inspected his inventory we found that the doors made in China were in fact differnt from those made in other countries and definitly inferier. So Menard's continues it's march to China and their crappy merchandise. Is there anything for sale in Menard's that is a brand name or made in this Country? Including their awful customer service.
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