7 Jun, 2019 → by ClaimboUser955463
Maryland Health Exchange- Do not get Kaiser Permanante

1

My son came off of my insurance in the last year. We helped him obtain a plan on the Maryland Health Exchange . They have been absolutely miserable to deal with. He can't get immediate treatment despite having had to go to the emergency room on two recent days. He is being told that he has to go to his primary care doctor who doesn't have appointment availability for 2 weeks. He has a treatment plan from his prior doctors that Kaiser practitioners have refused to follow. He needs to get an MRI but is given appointments at 1230 in the morning at a facility approximately 45 miles from where he lives. Nobody has been responsive to his concerns. In the process of filing a complaint with both the AG's office and the insurance commissioner. What a disaster.
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