I had someone file. Claim against my insurance and she has been the one reviewing the case. Unless we contact we hear nothing and when my boyfriend who is the policy holder called she was rude and snappy refusing to talk to him so I called her back. She basically told me that she was going to side with the other guys. She stated I had damage on my front bumper I said yes as stated in my first statement to them and the state patrol there was previous damage to my whole bumper from before I owned it. She became unreasonable to talk to I reminded her. This other driver hasn't provided any information regarding if he has insurance or even a valid drivers license as he stated he didn't have them on him. She continued to ignore my request and questions. Just repeating that it could go against me and will continue to review I asked what that meant and she told me have a nice day and hung up.