1 Jan, 2018 → by ClaimboUser966101
Many emails later, we’re still $500 out of pocket

3

We bought a video talking head for our web site last year for what we thought was a one-off fee, paid by AMEX. Later in the year, we started getting a lot of random billings on the AMEX card. Following investigation by AMEX we wrote livefaceonweb an email asking them not to bill us anymore and AMEX reversed all but $500 of the random billings. It seems livefaceonweb reckons we owe them this part but it's a mystery to us. Many emails later, we're still $500 out of pocket. I wouldn't recommend this service.
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