25 Mar, 2019 → by ClaimboUser55559
Many bad experiences
I just received my bill for a propane delivery. I noticed a $6.35 charge for "hazard impact" . !. Never told of this fee. Spoke with "scott" a manager. He told me that the charge is for vehicle inspections and for training of employees who deliver the propane. I asked why are your customers paying for these items and that it is not a business expense, His answer was that everyone does this. So beware if your a customer of rhymes . You are paying their expenses. I am considering a charge for property access of $6.35 every time they enter my property. It will cover the expense of trampling my lawn! They are the worst company on billing as well. I have been with them for ten years and must have called twenty times with incorrect billing and disputes over the automatic billing!