1 Jan, 2018 → by ClaimboUser221399
Manufacture errors refuse to resolve
1
Side of the bed would not connect as the plates were not aligned correctly. Also one of the plates only had 1 screw connecting it to the bed frame, being supporting this would have failed immediately, thus was extremely unsafe. I fixed this issue as I need the bed, by moving the plates to the correct position and adding the remaining 4 screws required. I then noticed that the headboard's wooden top was manufactured the wrong way round with the flat edge facing out. It looks ridiculous! Then to top it all off Wren are refusing to replace the headboard or the bed as I have ''Amended'' it. DO NOT BUY FROM THIS COMPANY! TERRIBLE manufacturing quality and customer service. I would recommend you shop elsewhere as they do not stand buy fair principles. I will be taking this up with trading standards, as I will not let this rest until the bed is replaced.