The staff at the desk changes, without informing, the terms of the rental previously purchased on the company's website, debiting other unsolicited costs. They systematically attempt to steal all customers. Car hire at this company is to be avoided.I hope that supervisory authorities investigate these types of operations against the users and and severely punish those who steal money from customers against their will. Please stop these people, they can't continue to steal money in this way. They charge costs not requested and they not inform users who will certainly refuse them if informed. The staff at the desk changes, without informing, the terms of the rental previously purchased on the company's website, debiting other unsolicited costs. They systematically attempt to steal all customers. Car hire at this company is to be avoided. I hope that supervisory authorities investigate these types of operations against the users and and severely punish those who steal money from customers against their will. Please stop these people, they can't continue to steal money in this way. They charge costs not requested and they not inform users who will certainly refuse them if informed.