Eating a celebartory dinner with a friend I was very disappointed with the experience I encountered when I asked for extra ranch dressing in a bowl to dip my hot wings. This same SIZE bowl is used to give patrons barbeque sauce if ribs or chicken are ordered. The server was nice. She explained that she could not give me ranch in the bowl per management. I then preceded to ask her to have the Manager come to my table. I have been eating at BBQ's have of my life and have NEVER encountered so much aggravation over this ranch dressing.!!! I have bragged to almost eveyone I know to have them to get it everytime they eat at this establishment. Well needless to say, I will not be telling anyone else. The Manager Dave comes over and starts to go into all these different reasons why giving extra ranch in a bowl is not allowed unless you pay for it. I ask is this something new, he doesn't answer but goes on to say some servers follow instructions, and others are fired because they do different. My friend says but what about the customer. ..?? Don't you want to make sure the customer is satisfied. All this back and forth really got me upset because if this is the road BBQ 's is starting to go down then that would make sense why on a Thursday evening the place was half empty!! I paid for the ranch, ate half my food and took the rest home. I gave the server a nice tip becuase she was more understanding than the Manager. Maybe they should switch positions. Don't have any intentions of eating there again. It's too many other places that make chicken and provide you with all the sauces you desire. I had no issue with paying that wasn't the problem. I did not like the manner in which I was informed I could not have extra unless I paid. I really don't think BBQ's will be filing chapter 11 anytime soon over ranch dressing!!!