1 Jan, 2018 → by ClaimboUser438718
manager handling a matter

2

I was in the Lake Charles La store today, December 22, 2016 which the store is closing so everything in the store was priced at 75% off. There was an entire rack of pullovers with a sign on the top of the rack stating they were $9.88. When arriving at the register, they rang up 12.88??, but aftee informing the cashier what the price was, she had someone to go price check in which I walked with her. As we approached the rack, she acknowledged that the sign stated 9.88 and then she called a manager. The manager was condenscending and she says that "most customers read the labels"... and I stated to her and also showed her that 50 percent of the pullovers were on that rack and several others in the store were acknowledging that they thoughy they were 9.88 also because that what the sign says. She stated that people move signs all day...I am not sure what she was insinuating because the sign was still where it was stated because there were other pullovers on the rack also. The lady- manager said their was nothing she could do and the jackets were 12.88???. Because several people in the store thought as I did, i said [protected]@m the sign needs tonbe changed or items moved as she kept stating yonme that "the jackets are not 9.88". This complaint is being written because she could have simply stated and admitted that they were placed in the wrong area and she basically shouldnhave sold me the pullovers for the price advertised. Her attitude as a manager was very unprofessional.
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