29 Apr, 2019 → by ClaimboUser931192
manager at vestal ny store
1
Manager embarrassed me at the register when I tried to find a cashier that disappeared after I asked her to hold my paid for items while I get a replacement for the item someone stole right after I turned around to go get one more item I needed... Manager started screaming into the radio to the cashier she was paging in front of the two long lines of people "there is a lady here who says somethig was stolen from her" getting attention from everyone around, rudely telling me she doesnt know anything about it... I had no choice but to storm out the store in humiliation without my paid for item, and frankly dont want to return ever to an aldi store. Second time I am humiliated in an aldi store, each time by a manager, sadly. Cashiers, on the other hand are nice and helpful usually. Product prices and quality good... Please train your managers the basic manners of customer service... I wish I could attach a video, but you would have it in your store camera, if you are interested, this happened around 540pm 4/29/19... Thank you for attention