All these insurance companies that freeway insurance use suck! Everyone giving me the run around. Not cool at all. I never had these problems when i had state farm, farmers or progressive. Agent never sent out Declaration document when she told me she did then another agent told me he sent it. Britol west telling me that its not correct. This should of been taking care of as soon as i opened the account. *** Bristol west and *** western general. This will not be the only review. I will write review on Google to let everyone know to watch out for these companies. Im just going to cancel my policy. And I thought la familia was bad.