8 Nov, 2019 → by ClaimboUser156144
Make sure they have aligned your jaw and bite correctly.

1

Update by user Mar 13, 2020 Thank you for replying Invisalign. Recently I have found out that this is actually the dentist who is the problem. Apologies for my misunderstanding (I believed Invisalign planned treatment) the dentist concerned led me to believe that for 3 months. Seriously, I feel you should stop him providing your brand. I have decided to stop treatment and have reported the dentist to the GDC, the governing body in UK.I now have a refund but worry about his ability to practice. Update by user Dec 08, 2019 Still not heard from Invisalign despite complaining directly to my dentist and it being forwarded to Invisalign. I wonder if they are scared they will be sued??? Update by user Nov 10, 2019 I am making a complaint through my dentist tomorrow at my appointment also Update by user Nov 08, 2019 I would like someone to contact me and resolve my complaint. Without effective complaints procedure for the ultimate customer, it is a shame someone has to go to such long lengths to try and resolve a problem.The game of chinese whispers is a big part of the problem. This is a medical procedure and it deserves proper information and due care from the outset.I feel Invisalign are liable under the human rights act. Original review posted by user Nov 08, 2019 My first round made it seem like my teeth would be perfect in just 14 trays. They were not and my bite was out by some way. Overjet 4.7mm. In round 2 after being way to trusting in round one, (please do not trust the fast playing clincheck video, take time to study it properly, your dentist doesn't do this for you) I started reviewing the video's properly. First they narrowed my jaw even though it was my express reason for treatment to widen it. To date I have had at 11 clinchecks and only one has the correct bite relationship. Clincheck planners are very bad. I CAN NOT EXPRESS ENOUGH, IF YOU USE INVISALIGN, TAKE CONTROL OF WHAT IS HAPPENING IN YOUR MOUTH ESPECIALLY IF YOU NEED IPR. I am having panic attacks from this experience. Having trouble complaining because they won't let me complain because I am not an Invisalign customer. My dentist has to take a complaint when he is as frustrated as I am. He doesn't seem to complain to Invisalign and I am trying to raise this with the practice manager.
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