Update by user Dec 21, 2019 this matter was marked as resolved but it not they are closed on the weekends Original review posted by user Dec 21, 2019 from that mistake I was unable to receive my order # because it was sent to yaho.com that does not exist however every sale, promotion etc,I receive I was told by one of the phone people that I would have to change it on my end and they would send something to my email but they must be sending it to yaho.com.so how does one know if the problem is that serious or not because most times the computer will fix the error even when I was typing the incorrect address it automatically wanted to fix it so as a result of that happening you tell me you have no record of my latest purchases, I have no proof except the credit card as a result of this unresolved issue I lost about $42.89,due to the fact that I never received the 2 wigs and had no order # from the company so they could not track it on there end once again they were suppose to send it to my email but again it must have went to yaho.com instead of yahoo.com finally after I gave your rep the date I was billed on the credit card she gave me the order # but I still need it in an email can you help resolve my issue I like the 27 piece wigs but I am afraid that this issue may create another problem I give permission for you to correct the mistake the correct carrier is yahoo.com