I am getting very irritated with every time I speak with an associate it is always a different amount owed or you dicuss a commitment and they say it will be okay one week and then you call to confirm and guess what it is doucumeted completely different then discussed. They have not sent out my receipts as asked. I have brought this to their attention firmly many times. Another thing is the always change there time frame of how far apart payments can be or that they can not except anything but a 7 day payment. I am regret doing buisness with them only a few payments left then never again!!! I feel like they use intimidation tatics. I have always made payment or made payment arrangements when I was off due to surgery. I have rented other things from them in the past and had no Issues. It just seems its been in the last year the customer service is lacking.