19 Oct, 2019 → by ClaimboUser719834
maintenance and service
3
I'm Renault Captur owner for past 4 years since it very first launched in Malaysia. But I feel very disappointed and unsatisfied with Malaysia Renault After Sales Service. I really hope Renault can look into the issues happened in Malaysia. As a principal you should come to audit how Tan Chong Motor Malaysia run the service center and what kind of standard level ! I really don't wish to comment any further with all the bad experiences I have encountered for the past 4 years... I had gave many chances and hope to see improvement but yet it end up disappointed. I'm really sad to say the reputation of Renault in Malaysia is going to ruin if you as a principal don't take action on it.