This is the third consecutive week in which the entrance at your supermarket located at 44 Empire Boulevard gates were closed before 9.30 pm. This is the third time I am making this complaint about this store. The store closes at 10.00 pm and the gates are closed way before the closing time. I complained to the manager about it and the same thing happens over and over again. It is a very long walk to get to the entrance at Empire Boulevard, there are the elderly the handicapped plus other customers instead of making it easy to get to the entrance they make it very difficult. Why is the store open, is it not for the convenience of the customers? It seems like it is the opposite. They act like they are doing you a favor although it should be the opposite. I spoke many times to the Hispanic manager she never gives a good answer, I feel like I am totally ignored. The the items on the outside of the store the gates are closed even earlier. I have being going to this store every Saturday since its inception I feel something should be done about management. I had to call and complained when this very store closed their doors at 9.30 pm. There used to be the opening and closing time at the entrance that sign was taken down I asked that it should be posted it has not. Employees do not have name tags, if I am dissatisfied with an employee I do not have a name, Why employees do not have name tags? I am tired of the discourtesy please upgrade conditions and make sure the gates are closed at the designated time. Thank you. There are problems which has to be worked on.Thank you. Cynthia Mitchell (718) 469-****