09/18/19 - called kitchen aid customer service - no help When registering for a registry, no one will be telling about rebates till after your wedding, which is months after you've received the product. Registered and received the 6qt mixer as well as 10 other kitchen aid products in october - march. I was trying to complete the offer #692-657 or #692-658 mail in rebate. Apparently, i'm supposed to keep the boxes of every kitchen aid appliance. I spoke with customer service today at kichenaid and they had no ability to help this situation. They said this was "due to prevent others from submitting the same upc", which is the worst excuse ever. It's impossible to have duplicate upcs/gtins., that's why they are created specifically for each number to be different. Kitchenaid's million dollar company should be able to log and save that information to prevent duplication if they are "worried" about that from happening instead they are creating unhappy customers. It's a complete scam and get around. A "reward program" shouldn't be a scam. This is 2019, the fact that you expect people to save each box or damage the boxes for those who want to protect the expensive appliance is absurd. Kitchenaid it's time for you to change your programs! Registered at macys in boca raton, fl - 05-26-19 wedding date Thanks! Angela