Update by user Dec 01, 2011 12/2011 update Now telling BBB and OH state attorney generals office they repair all kinds of Hockey equipment and mine was just wore out, that's why the repairs didn't work. So they don't have the tools or equipment by their own admission but they repair the hockey equipment all the time? Update by user Nov 26, 2011 Angie's list contacted them about dispute resolution, no one thought it important enough to get back to Angie's list, they are now in what Angie's list calls the penalty box. Original review posted by user Oct 25, 2011 CCM vector 04 Goalie skates. Lace eye gourmets pulling out and shredding shoe laces. Left at LYNDHURST LUGGAGE & SHOE REPAIR for repair, told it would take two weeks. 4 weeks later, numerous phone calls and excuses and after waiting in shop for 90 minutes skates returned. Lace eye gourmets do not appear to be correct but can't prove it. First time skates worn all eye pull out causing laces to split and pull into leather boot. Returned to shop, stating they do not have the equipment or tools to repair the skates, refund given with apology. I am now left with a $200 pair of goalie skates that are worthless. Now, after contact with the BBB they state they don't have the tools or the equipment to repair them but if I bring them back in they'll "look at them". Drop off items to these people at your own risk.