I called and talked to Mark Acuna he said he was sales mgr for call center. I talked to him about a discount and free shipping that I was told I would be getting for my birthday after calling several times I was told that they would credit my account the discount and free shipping. So I thought it was all taken care of until I got my credit card statement and seen they had lied to me and charged me full price after telling me they would charge me the lesser price this is credit card fraud the lying ... charged my card an amount that wasn't okd by me. Any one that v does business with thompson is a fool I was they are dishonest the product is stale and they will tell you any thing to make a sale. I will never buy any thing from them again and I suggest you think about it before you do I have proof of w hat I just told you STAY AWAY FROM THOMPSON CIGARS THEY ARE LIARS AND WILL TELL YOU ANY THING TO MAKE A SALE YOU CAN'T TALK TO MRS THEY DON'T TAKE PHONE CALLS WHAT DOES THAT TELL YOU when you run a business and the Mgr won't talk to the customers you have something dishonest going on . What a terrible company