1 Jan, 2018 → by ClaimboUser630222
lying about product features
1
Bank executives lie about account features and then they dont resolve complaints I opened Salary account with Kotak Mahindra Bank, I was told that I would get 3 Family Savings Account with ZERO AQB benefit. But when I received my Welcome Letter from the bank, it says AQB of 5000 is required. I complained, I got calls from bank executives, Mr. Ali and Mr. Prasad. They agreed that welcome letter stating feature of AQB 5000 is wrong and they would send across a mail to me stating correct feature. But even in two months, I have not yet received features list on my account as they promised to me on call.