Luminara was not true to their phone message that they would call in 2 days. When they did I missed that one call and immediately emailed for a recall. It took days, but when I did get a call from C

/ 23 reviews

20 May, 2020 → by ClaimboUser333385

When I did get a call back, it was from CA not MN their headquarters, so I almost did not answer. When I contacted the number LAURA in CA was wonderful and I hope to get a replacement remote for my taper candles soon. Since this comment, I did receive a working remoter thanks to Laura P. User's recommendation: Keep calling if you don't get an answer in 2 days.

Furniture and Decor

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Luminara - Other Reviews

》 30′ heritage lantern

》 Replace bottom piece on my candle. Part FCC CE

》 On off switch broke off

》 I bought the 3pc set with remote size 4”, 5” and 6” in the ivory color. I open my delivered package, removed the clear protective covering and noticed the larger candle had a crack down the side. I

》 I have not heard back from Luminara,

》 Broken on/off switch

》 Luminara was not true to their phone message that they would call in 2 days. When they did I missed that one call and immediately emailed for a recall. It took days, but when I did get a call from C

》 The disc covering the bottom f the candle is broken and I requested a new cover

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