1 Jan, 2018 → by ClaimboUser883532
lulu lariat necklace
1
I received my order, but there was defect in the necklace. The hook does't open! Its jammed, so i can't even wear it. I emailed them 3 times and asked to either send a replacement or give me a refund and i didnt get any replies! It was difficult to find the customer service number but when I did and I called the phone was disconnected. So angry cause I really like the other stuff i ordered.