I travelled to Sri Lanka from Canada on 26 of October and returned to Canada on 21 November 2019. On our return when we picked up the luggage, it was in pieces, I believe something like a small vehicle run over it. Even the handle came apart and things in the luggage were damaged. I could not send this letter earlier since we went to my sisters sickness and I was more worried about it than the damage happened to my luggage. I can submit on my next e mail, coz I dont know if this is the right e mail address.