6 Jan, 2021 → by ClaimboUser266895
Low level of customer service
1
Today me and my friend went to chilis in deira city centre and we're not sure what meals we want so we order 3 meals and 1 starter and the waitress came and took the order and she repeated the order correct 3 main course and 1 appetizer and 1 drink, but when they brought the food they brought 2 main course and the appetizer and the drink only and when I asked about the 3rd meal she said sorry we didn't prepare it but it'll be ready soon, the surprise is that the supervisor came and she literally said "sorry we thought it's too much food for 2 ppl and we were scared that u might cancel 1 of the meals, that's why we brought only 2 meals"!!!😳😳😳, can u imagine she told us this!!! How a supervisor who had customer service training can say that to a customer!!! This is a very very very very low level of service. I hope u'll do the needful. Niveen [protected]