16 Aug, 2018 → by ClaimboUser395629
Lost Significant Money using Clinicient
I received reports from them saying they were doing a great job collecting all kinds of money, when the numbers did not add up. Upon digging deeper into specific EOB's I found they were writing off claims, rebilling bad claims without fixing them, over billing, under billing, non compliance issues, posting issues. The contract is written so you would lose money trying to recoup anything from them. When on a telephone conference questioning some of their handling- they had no explanations for any of it- every patient question the phone went dead- they failed to resolve issues and failed to take any accountability. I would highly recommend getting good references from people who have left this company. You can find those references by calling other billing companies and asking to speak to their clients who LEFT Clinicient. Anyone considering a class action lawsuit against this company, count me in.