On Aug 13th, I rented a mini van (vehicle [protected]) from the MSY terminal location. RA633506996. I returned it on the 14th. On the 17th my wife realized that she left her sunglasses in the mini van in the small compartment under the dash in the center of the console. I immediately filed a complaint (ref [protected]) with Avis. They have 3 times thus far told me that they were not found. These are new Costa Del Mar women's Manta Sunglasses in the case. I have repeatedly tried to call the MSY terminal and they do not answer the phone... ever! I just need to see what I can do to further investigate the loss of these sunglasses, which were a gift to my wife from me. Please let me know what can be done to locate them. They would have been found when the van was cleaned either on the 14th or shortly thereafter.