Hahahahaha "These people are Chinese bandits." That description of the company actually made me laugh, but I’m sorry some of you had such a bad experience with this company! I work with a company that also sells shoes to subtly add inches to your height, and I can promise you that there is no better customer service in the market. These people are super friendly and willing to help you either return or exchange any pair of shoes you’ve bought from us. We also only make shoes of the highest quality – we take great pride in our work at Masaltos, so you have no need to worry about your shoes falling apart in three weeks. Come check us out if you want, our website is masaltos.com. Have a good day!