My wife and I pre booked a economy car. The line was very long when at counter manager told us that since we did not pick up car at 12 noon he rented it out and the only vehicle available was a big Nissan SUV that cost 200 hundred more for the 5 days we were in Honolulu. this company was paid for the car that day regardless of the time we picked it up! Have researched this Advantage outlet some , this manager is a shady dude probably scams 2 to 3 customers a day!