23 May, 2021 → by ClaimboUser949152
Long delay in shipment delivery

1

ASHT18837 - When I sent 2-3 times before, the shipment was delivered in less than 15 days at our doorstep in India. But, this time I sent my shipment from Sharjah on 30th April which is air cargo and supposed to reach in within 15 days to India. It's 23rd day now and tracking show shipment pending for clearance which is same since 14th May 2021. After following on email, they have reverted that "after the clearance is done, the shipment will be delivered within 5-7 days". Is this justified, I would have rather sent via sea cargo- more delay but less charges. Very disappointing service!!!
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