I am absolutely disgusted by the amount of information cisco requested to login for a simple support download utility. HEY CISCO THIS STUFF SHOULD BE AVAIL WITHOUT LOGIN! After 1/2 hour of pisisng with password requirements, eg. too long. tooo short. not enough characters. where did I go to school. (Why on gods green earth would I want CISCO to have this info anyway) just tyring to make a login username and passwd. I gave up. Shame on you Cisco. / AKA LINKSYS My opinion as an end user, support means making revelent utilites and product manuals ect available to any end user WITHOUT logging in. I like your products, HATE the support site. Cheers. (AND IM A SEASONED TECH 15yrs)