Received several bills of $0.01, called waited for an hour on hold; finally got a "representative " and was told the loan was paid off. This was in March, got a letter saying the account was paid in full, 4 days later another letter stating that the account was in collection for $1400.00. Called them and talked to a rep, supervisor and a VP; each of them told me that money was owed but the first guy said it was 1900+, the supervisor said 2100 and the VP said 2800 nowhere even close to the amount on the letter. Stay away from these loansahrks.