1 Jan, 2018 → by ClaimboUser791345
loan amount not received in 10 days

2

Hello, I'm Sonali Baswala, my loan number is [protected]. I applied for a loan on 27th February 2018. I signed my documents on 27th as well, I was told that the payment will come in 2-3 days. When I called, found out that it would take around 5-6 business days. Before that I was not told that the interest would be charged for these days too and I've to pay my 6999 installment on 1st April, which would be the last date of depositing the installment. After 5-6 days I called again, I was made to talk with the same person who sanctioned my loan, "Hemlata ji". Now they suddenly found out that there's is problem in my passbook, so they can't see my account number, but before there was no problem. I sent them a mail, and they said that they would callback, but they never did. When I called back they said that it would take 24-48 hours, everytime I call them it takes 24-48 hours everytime, but actually nothing happens they never callback. On 2nd day in morning I received a message that loan is been approved and amount will be transferred in 1 working day. When I called them to give out, they said the money is transferred. When I went to bank they said it doesn't take this much time to transfer money. Ms.Hemalata shouts on me as if she's paying me from her pocket and won't even take back, cuts the phone on my face. I'm fed up calling your customer care. Its been 12 days the interest is still on. I've to pay the emi on 1st of April, not received a single penny. I don't want anything now. I've attached the pic of passbook.
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